BOSTON--(BUSINESS WIRE)--Press Ganey today announced that Chrissy Daniels has joined its Strategic Consulting Division as partner. Following a successful career with University of Utah Health, Daniels will apply her expertise in health care consumerism and physician performance data transparency to support Press Ganey’s clients as they seek to deliver safe, high-quality, patient-centered care.

“For the past 20 years, Chrissy has been focused on developing and executing innovative strategies that have both improved the care experience and helped establish University of Utah Health as one of the most admired health systems in the country,” said Patrick T. Ryan, CEO, Press Ganey. “Chrissy is widely recognized for her pioneering work in launching University of Utah Health’s online physician data transparency program, the first of its kind in the United States. Her extensive experience in creating consumer-driven initiatives will benefit our clients’ efforts to provide a patient-centered care experience and enable them to build and sustain a competitive advantage.”

Prior to joining Press Ganey, Daniels was the Director of Strategic Initiatives at University of Utah Health, where she led the organization’s Patient Experience, Value Improvement and Leadership Development initiatives. Under her leadership, University of Utah Health has been nationally recognized for improvement in the fields of patient experience, particularly in the area of physician practice.

In her role at University of Utah Health, Daniels was responsible for designing the health system’s online physician review process, making it the first in the country to electronically survey its patients and post the results online. This work resulted in systemwide initiatives targeting leadership and team development, communication and motivation, which evolved into a model for cultural transformation.

In 2013, Daniels was a co-recipient of a Robert Wood Johnson Foundation grant to create ValueU, a free, open access training platform where physicians and hospital administrators from around the United States can receive experiential knowledge on the role of transparency as a key driver of high-value health care.

About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. The company’s mission is to help health care organizations reduce patient suffering and enhance caregiver resilience to improve the safety, quality and experience of care.