Progress Partners Advises LogMeIn in Acquisition of AI Chatbot Solution Nanorep


Progress Partners is pleased to announce LogMeIn, Inc. (NASDAQ:LOGM) has agreed to acquire Nanorep, a chatbot-focused AI solutions company. Our team served as an advisor to LogMeIn during this transaction. Nanorep is uniquely positioned to meet the growing demand for more personalized and successful customer service solutions using Artificial Intelligence and natural language processing technologies.

"Adding to the fact that the LogMeIn team is top notch and a pleasure to work with, it's always great to see each process we run come to a positive close," noted Sam Thompson, senior managing director and lead on this deal. "The time, effort, and resources dedicated to our buy-side mandate produced a worthy target."

With this transaction, and their recent announcement of their new customer engagement platform, Bold360, LogMeIn is well-qualified and equipped to make highly personalized and impactful gains in the customer self-service space. 
About Nanorep

Nanorep is an innovative provider of self service, Virtual Assistants, and smart bot solutions for customer service and ecommerce. Harnessing sophisticated White Box AI capabilities combined with patented NLP technology, Nanorep creates ready-to-use, simple-to-deploy solutions that make self-service engaging and intuitive for a conversational experience. Nanorep has been successfully implemented by over 200 companies worldwide and consistently drives self-service usage of over 90%, helping companies improve their overall customer experience for a seamless omni-channel customer journey. For more information, visit:

About LogMeIn, Inc.

LogMeIn, Inc. (

About Progress Partners

Progress Partners is a Boston and New York-based M&A advisory firm working with emerging technology companies within media, marketing, advertising sectors, serving SMB through Enterprise. Progress Partners works with buyers and sellers of high growth companies to complete M&A transactions, raise debt or equity capital, as well as, develop and implement strategic growth plans. The firm's high standards of excellence, deep industry experience, extensive network, and entrepreneurial background give Progress Partners the ability to build and realize superior value for its clients. For more information, please visit: www.progresspartners. com.

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